Version 2026-07-28 · BrandNewEgg Payment Terms & Buyer Agreement
By registering an account, committing to a deal, purchasing, or arranging shipment of any merchandise to BrandNewEgg (the “Platform”), you (the “Buyer”) expressly agree to the following terms with the Platform’s operating company.
1. Legitimate Sources Only
All merchandise must be purchased through lawful, legitimate, and verifiable retail channels. Proof of purchase (receipts, order confirmations, invoices) must be retained and provided upon request.
2. No Fraudulent Activity
The Buyer shall not engage in, or attempt to engage in, any fraudulent activity in connection with the purchase, shipment, or payment of merchandise, including without limitation the use of: fraudulent or stolen credit cards or gift cards; fraudulent discount codes, coupons, or promotions; or unauthorized or deceptive purchasing methods.
3. Prohibited Uses — Money Laundering, Structuring & Scams
The Platform must not be used, directly or indirectly, for any unlawful purpose, including without limitation:
- money laundering, layering, or concealing proceeds of illegal activity;
- structuring or otherwise evading reporting or recordkeeping obligations of banks, payment processors, or authorities;
- transferring or reselling goods as part of a fraud scheme, including goods paid for with stolen credentials, unauthorized gift cards, or subject to chargebacks;
- assisting scams, identity theft, trafficking in stolen goods, export control or sanctions evasion, or sales destined for sanctioned or embargoed jurisdictions;
- converting virtual or illicit proceeds into physical goods for shipment or export.
Any such attempt is a material breach of this Agreement.
4. Buyer Representations & Warranties
By committing to a deal or arranging shipment, the Buyer warrants that:
- they are the lawful purchaser and the merchandise was not obtained through theft, fraud, or misrepresentation;
- they will not use the merchandise, funds, or proceeds in furtherance of any illegal activity, including money laundering, fraud, sanctions evasion, or terrorist financing;
- all information provided to the Platform (identity, contact, banking, and shipping information) is true, accurate, and complete;
- they will comply with all applicable laws, regulations, and retailer/platform terms.
5. Verification, KYC & Transaction Monitoring
The Platform may require Know-Your-Customer (KYC) checks, identity verification (including document and liveness verification performed by third-party providers), transaction monitoring, and other due diligence for any member or transaction. The Buyer agrees to promptly provide requested documentation (government ID, proof of purchase, bank statements, invoices, shipping documentation, etc.). Failure to do so may result in withheld payment, suspension, or termination.
6. Suspicious Activity Reporting & Cooperation
The Platform will report suspicious activity to appropriate authorities and payment providers when required by law or at its discretion, and will cooperate fully with law enforcement, regulators, banks, retailers, and other parties in investigations, including by providing transaction records, KYC references, communications, and shipping details.
7. Withholding, Freezing & Recovery of Funds
If the Platform suspects that merchandise or its payment was obtained unlawfully or used to launder funds or commit fraud, the Platform may, at its sole discretion and without prior notice: withhold, delay, or cancel payouts; freeze account balances; place holds on shipments or require return of merchandise; and seek recovery of funds or restitution. Such actions may be taken pending investigation and are not an admission of liability.
8. Consequences of Violation
Violations may result in immediate cancellation of commitments, permanent suspension or termination, forfeiture of payouts or balances, civil claims for damages, and reporting to law enforcement, regulators, payment processors, and retailers.
9. Indemnification & Criminal Liability
The Buyer agrees to indemnify, defend, and hold harmless the Platform, its officers, employees, agents, and affiliates from any claims, losses, damages, costs, or liabilities (including attorneys’ fees and investigation costs) arising out of the Buyer’s breach of this Agreement, failure to comply with applicable laws (including AML, export, tax, and fraud laws), or claims by third parties or authorities relating to the Buyer’s transactions. Nothing in this Agreement limits criminal prosecution where appropriate.
10. Audit Rights & Record Retention
The Platform may audit Buyer transactions, records, and documentation related to purchases, shipments, and payments. The Buyer agrees to retain relevant records as required by the Platform or by law and to make them available upon request.
11. Payment Terms
Payouts are made by ACH bank transfer to the bank account on file after merchandise is received and checked in at the Platform’s designated warehouse and the corresponding deal terms are satisfied. Discrepancies (shortages, damaged or non-conforming items, missing proof of purchase) may reduce, delay, or void payout for the affected units.
12. No Agency
The Platform is an independent service and does not act as the Buyer’s agent for any unlawful or improper purpose, does not facilitate or condone illegal transactions, and will take reasonable steps to prevent misuse.
13. Governing Law & Jurisdiction
This Agreement is governed by the laws of the United States and of the states in which the Platform is registered and operates, without regard to conflict of law principles. Disputes shall be resolved exclusively in the state or federal courts of those jurisdictions.
14. Changes to These Terms
The Platform may update these terms from time to time. Continued use of the Platform after an update constitutes acceptance of the revised terms. The version identifier above changes with each revision.